Dyeconsole | Custom Controllers | Custom Textile Printing | Wall Hangings and more

Privacy Policy

PRIVACY POLICY

PRIVACY POLICY

By accessing or using the Website of Dyeport, you agree to the terms of this Privacy Policy. We constantly aim to do the right thing and we always seek to improve. If there is a need to update the policy, we will do so to be more clear, open, and honest with you. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Such changes will be effective upon its posting to our website so please review this policy regularly.

COLLECTING PERSONAL INFORMATION

To place an order, a user must first complete the registration form. During registration, a user is required to give certain information (such as name, email address, shipping address and phone number). The information you provide is used to fulfill your order and contact you if necessary. dyeport.com will never give or sell your email address or contact information to a third party. We respect your privacy and we promise to keep your personal information private.

COLLECTING NON-PERSONAL INFORMATION

We offer several convenient purchase methods – via Credit/Debit Card, PayPal, Amazon Pay, Google Pay, Shop Pay and Affirm.

When checking out using our Shopping cart, you must provide financial information (like credit card number, expiration date, etc.). We do not retain, share, store or use it for any secondary purposes beyond filling your order. If we have trouble processing an order, we will use your contact information to contact you.

When paying through PayPal, Amazon Pay, Google Pay, Shop Pay, or Affirm, you should note that we do not have any control over their policies. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting their website. Please refer to the privacy statement applicable to each payment provider by visiting their respective websites.

DATA ACCESS AND SECURITY

dyeport.com takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We have put in place appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our site.

Sensitive and private data exchange between the site and its users happens over an SSL-secured communication channel. It is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards to create a secure environment for users. To make sure your personal information is secure, we communicate our privacy and security guidelines to Dyeport employees and strictly enforce privacy safeguards within the company. For example, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

CHILDREN AND PRIVACY

dyeport.com understands how important it is to protect children’s privacy. We will never request personally identifiable information from anyone whom we know to be under the age of 13 without verifiable parental consent. By using the site, you represent and warrant that you are at least 13 years old. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove their personally identifiable registration information. A parent or legal guardian who needs to access, change, or delete personal information regarding their child should contact info@dyeport.com

YOUR RIGHTS

Upon request, we will provide you with information about whether we hold any of your personal information. You have the following rights with respect to personal information:

  • To request access to the personal information we hold about you;
  • To request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transfer this information to a third party (where technically feasible);
  • To request that we correct any errors, outdated information, or omissions of personal information we hold about you;
  • To request that your user information not be used to contact you;
  • To object to the processing of your data;
  • To request that your user information be deleted from our records;
  • To exercise any of these rights, please submit a request about your data, at info@dyeport.com.

We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

If you have any questions, concerns, or comments about our Privacy Policy you may contact us at info@dyeport.com